We apologize for these continued deductions in your payslip.

Currently, with the enhancement of the Finance Centers’ payroll system, both loans and insurance accounts are equipped with an NRI (Number of Remaining Installments) counter that can automatically trigger the stoppage of deductions. However, there are certain cases where deductions may not stop automatically:

• Transferred accounts: Insurance policies migrated from the previous payroll system may not have an NRI counter. In these cases, AFPMBAI must manually request the stoppage of deductions.
• Multiple accounts: When a member has multiple accounts, the NRI counter may reflect only the longest-term account. Consequently, AFPMBAI must request any stoppage or adjustments for shorter-term accounts.

Please Send an Inquiry/Request to the AFPMBAI Helpdesk (linktr.ee/AFPMBAI) or chat with Customer Service on FB Messenger at m.me/AFPMBAIOfficial. Our Billing and Collection will coordinate with your Finance Center to effect stoppage at the soonest possible time. Thank you for your patience.